DMD Family Dental & Orthodontics offers a full spectrum of in-house services to support successful dental practice management and growth.
Marketing
Our DMD marketing team uses data-driven strategies to ensure that your practice is featured wherever patients are looking for you, whether through digital tactics like search and social media, or offline such as direct mail, local advertising, and referrals.
Goal: Increase new patient leads
Custom marketing strategies – optimized for each practice based on a variety of factors, such brand and demographics
Results tracked in real time – data informs agile budget management
ROI focussed – decrease the average acquisition cost per new patient while simultaneously increasing new patients counts.
Whether we’re working with a brand new practice or a well-established one, our data-driven approach to marketing is like a dentist using a 3D cone beam to perform a guided dental implant surgery.
Financial & Legal
You’ve seen the patient, done the work, and now all that’s left is that dreaded last step: all the hassle with payment. We know that billing and collections can be one of the most stressful and time-consuming parts of running a dental office.
Goal: Increase efficiencies, decrease risk
Accounts receivable management – with a goal of 100% receivables in timely fashion
Reporting – regular, accurate, and relevant reporting as the foundation for sound decision-making
Legal and insurance – compliance, insurance, other legal requirements
From start to finish, we make the payment process simple for both patients and doctors, while providing the operational data to ensure your practice is on track and profitable.
HR
HR services include finding the right fit between office, role, and employee, and supporting the new hire process and employment concerns.
Goal: Find (& keep) the right people in the right roles
Staff recruitment and retention
Payroll and benefits management
Support the annual review systems
Our expert recruiting team ensures that we are always bringing top quality talent to work in our practices. And once onboard, our HR team is here to help manage all aspects of the employee's relationship with DMD.
Operations
Operations management takes care of the day-to-day tasks to create a stable, supportive environment in which you and your team can focus on patient care.
Goal: Streamline operations through shared resources
Procurement (equipment and supplies)
IT Support – manage software and technical issues
Facility – Management, maintenance, lease negotiations
From the foundation of a seamless transition of systems into the DMD eco-system, operations acts as the primary liaison between your practice and the DMD team to support our collective success.