Each of our practices is committed to a healthy, positive culture in which individual dental professionals can grow and develop.
Professional Development
We believe continual learning is critical to both our organization and each individual on our teams. Our commitment is to stay abreast of the latest developments in dentistry and to ensure our team members have access to the training they need and want to grow as professionals, including:
- CE seminars and clinical training dedicated to DMD Family Dental & Orthodontics team needs
- Courses led by external industry experts – including technical, management, and other soft skills
- Membership in professional study clubs and other dentist-led peer groups, many of which are associated with University of British Columbia Dental School
Many of our DMD Dentists are members of CCOA, dedicated advancing knowledge and expertise for the use of clear aligner treatment to give patients the smile they want.
9 Pillars of a Positive Culture
Our culture defines how we think, act, and communicate. Grounded by our cultural pillars, we work every day on to create an amazing experience for doctors, patients, and staff.
Humility
We use humility as our basis for learning. It allows us to let go of the past and change who we are.
Honesty & Responsibility
We work hard to take responsibility and be personally accountable. We eliminate excuses from our lives.
Gratitude
We are grateful for the opportunity to work in our communities – and are grateful for the small things.
Team Loyalty & Respect
We respect co-workers because we accomplish much more as a team. We look for the good in each other.
Individual Compassion
We do not judge others. We know that each person is doing their best to overcome their weaknesses.
Development & Learning
We focus on our own development and have faith that everything else will continue to fall into place.
Relationships & Customer Service
We make customer service our passion. We are in the relationship business – we serve through dentistry.
Health & Balance
We seek balance in our lives to find greater health and support physical, emotional, and spiritual development.
Happiness & Fun
We love to have fun! Happiness spontaneously comes out when we treat ourselves and others with kindness.